After-Sale Services & Warranty
OFI's personalized service combined with manufacturers' warranties and commitment to quality products and services ensures excellent support of your furniture investment.
- Standards Binder/Website: Furniture standards, including fabrics and finishes, may be in bound format or uploaded to a custom website for easy reference and reordering.
- Care & Maintenance Binder: Your furniture is a reflection of your company and should always look its best. A guide to cleaning various fabrics and surface material as well as instructions for keeping your furniture in top operating condition can be compiled and bound or uploaded to a custom website for easy reference.
- Moves, Adds and Change: Detailed relocation and move coordination programs are developed for projects of all sizes, from large site-to-site relocations to everyday furniture moves.
- Equipment Disposal: Environmentally sustainable and secure dismantling, recycling, and disposal is provided for electronic and communications equipment.
- Wood Rejuvenation: Over time, the natural brilliance of wood can fade and look worn. We can restore the deep shine and luster of wood bringing life back to your furniture.
- Warranty & Repair: Our certified technicians repair and maintain manufacturers’ products, coordinated under warranty terms, to ensure performance and safety. Herman Miller's 12-year, 3-shift warranty provides ongoing maintenance services that will keep your furniture looking good and in good working order. Responsiveness, experience and product knowledge of our in-house team is unprecedented in the industry; consistently exceeding customer expectations.